In view of the special situation regarding the Coronavirus (COVID-19), we have taken important precautions to protect the health of our employees, customers, suppliers and partners.
Our action plan covers the maintenance of operational activities, but also allows all employees to carry out their work from their home office. In order to guarantee the security and reliability to which you are accustomed, all important functionalities will be continued.
We will continue to provide you with the best possible service. Nevertheless, there may be some longer waiting times to comply with your requests. Therefore we ask you to use our support email address as first contact point. Of course you can still reach us by phone as well.
We will also continue to adapt our plans to the changing circumstances in order to maintain our capacity to support our customers while protecting our employees and the community.
We firmly believe that in such an exceptional situation, the protection of everyone’s health is our top priority and we thank you for your understanding.